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Contact Us

Platinum Pooch Salon is located at 618 King St E. Unit 2, at King and Pandora St in Kitchener. Our location features dedicated parking and a shady, grassy area for bathroom breaks at drop off and pick up. 

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Hours of Operation
Tuesday-Friday 9am-6pm
Saturdays 8am-3pm
After hours grooming available by request.
For inquiries or comments, please contact us! 
Call or text 226-789-0130 

Cancellation Policy

We understand that sometimes life happens and for whatever reason you may be running late, please give us a call or text so that we can move forward with your appointment – whether we can go still ahead with your appointment, or if we need to reschedule for a later date.

If you don’t give us a heads-up that you won’t be able to make your appointment, we will consider that a ‘no show’. If you would like to book an appointment after a ‘no show’ you will be charged an additional $20.00 on top of your grooming fee to accommodate time and money lost. If you don’t show up twice without letting us know, we will no longer be able to book you in for future appointments.

Thank you for understanding!

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